Warranty Policy

At AMU Design Shop, we stand behind the quality and craftsmanship of our products. We are committed to ensuring your furniture is free from manufacturing defects and built to last. Our Warranty Policy reflects this commitment and gives you confidence in your purchase.

Warranty Period

All products purchased from AMU Design Shop are covered by a limited warranty for a period of 1 year from the date of delivery. This warranty is non-transferable and is valid only for the original purchaser.

What Our Warranty Covers

Our warranty covers manufacturing defects and workmanship issues under normal use and proper care. This includes, but is not limited to:

Structural defects such as cracked frames or damaged support structures.
Faulty joinery where joints fail under normal usage.
Defective hardware, including broken drawer slides, hinges, or knobs.

If a product or component is found to have a manufacturing defect, we will, at our discretion:

Repair the product.
Replace the defective part or product.
Provide a similar replacement if the original product is unavailable.
Issue store credit where an appropriate replacement cannot be provided.

What Our Warranty Does Not Cover

Our warranty does not cover issues resulting from causes other than manufacturing defects. These include, but are not limited to:

Normal wear and tear, including fabric fading, pilling, scratches, and minor dents.
Damage caused by misuse, improper maintenance, accidents, spills, cuts, burns, or pets.
Natural characteristics of wood, including knots, grain variations, and colour changes.
Cracking or splitting of solid wood due to humidity or temperature changes.
Damage resulting from unauthorized repairs or product modifications.
Damage caused by harsh chemicals or abrasive cleaning products.
Products sold as "As-Is", "Clearance", or "Final Sale".

Making a Warranty Claim

If you believe your product has a manufacturing defect covered under this warranty, please contact our customer support team as soon as possible.

Please include the following information with your claim:

Your original Order Number.
A detailed description of the issue.
Clear photographs or a short video showing the defect.

Email: info@amusinginterior.com
Phone: +91 93500 09048

Our team will review your claim and may request additional information. We reserve the right to inspect the product before approving a warranty claim.

Resolution Process

If your warranty claim is approved, we will work with you to provide an appropriate resolution. Depending on the nature of the issue, this may include:

Arranging for a technician to repair the product.
Providing replacement parts.
Replacing the entire product if repair is not practical.
Issuing store credit or a refund if a suitable replacement is unavailable.

The final resolution will depend on the nature of the defect and the availability of replacement parts or products. We are committed to finding a fair and effective solution for every valid warranty claim.