At AMU Furniture Shop, we believe every policy should be transparent and customer-focused. We understand that circumstances may change after an order is placed, and you may need to cancel it. Our Cancellation Policy is designed to provide a simple and fair process for requesting an order cancellation.
Cancellation Window
You may cancel your order within 24 hours of placing it on our website without incurring any cancellation charges. This allows us to process your request before your order enters the fulfillment and shipping stage.
Once your order has been packed and dispatched from our warehouse, it can no longer be cancelled. In such cases, the order will be treated under our Return & Refund Policy after delivery.
How to Request a Cancellation
If you wish to cancel your order, please contact our customer support team as soon as possible. To help us process your request quickly, please provide your Order Number.
You can reach us through the following channels:
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Email: info@amusinginterior.com
Please use the subject line: "Order Cancellation Request – [Your Order Number]". -
Phone: +91 93500 09048
Our customer support team is available during business hours to assist you with your cancellation request.
Once your cancellation request has been successfully processed, you will receive a confirmation email.
After the Cancellation Window
Orders submitted after the 24-hour cancellation period or orders that have already been shipped cannot be cancelled. In such cases, the order will be delivered as scheduled.
If you no longer wish to keep the product after delivery, you may request a return in accordance with our Return & Refund Policy.
Refunds for Cancelled Orders
If your cancellation request is approved, the full amount paid for your order will be refunded to your original payment method, including credit card, debit card, UPI, net banking, or digital wallet (where applicable).
Refunds are typically processed within 7–15 business days. The time required for the amount to reflect in your account depends on your bank or payment provider.
You will receive an email notification once your refund has been initiated.
We appreciate your understanding and cooperation and remain committed to providing you with the best possible shopping experience.
Contact Us
If you have any questions regarding our Cancellation Policy, please contact our customer support team:
Email: info@amusinginterior.com
Phone: +91 93500 09048
We're here to help!